The National Criminal Justice Training Center is offering an online two-day course in Verbal De-Escalation & Conflict Resolution. There are three opportunities, in September, October and December. 

Sharpen your communication skills in 2023!
Verbal De-Escalation and Conflict Resolution
September 20 – 21 | Live Online
October 25 – 26 | Live Online
December 13 – 14 | Live Online
Join us to learn how de-escalation techniques and communication skills can potentially defuse tense situations and lead to more successful outcomes.
Avoid potential conflict both professionally and personally by learning to organize your thinking and responding calmly. Consider the approaches you can take to prevent and respond to verbal conflict. Explore the communication process, conflict prevention, and understand why conflicts occur. Instruction will also cover certain circumstances in which verbal de-escalation techniques may not be appropriate, and provide techniques to resolve such conflicts.
Did you know that you can host this training at your own agency?
Click HERE to Request – we will contact you with details.
Contact Information |
(855) 866-2582
7:30 am- 4:30 pm CT (M – F)